Q: Are these your real pictures?

A: Yes. We never use stock photos and we would never steal pictures from anywhere.

Q: Are you shipping from the U.S.?

A: Yes. All products are on hand and we ship from Philadelphia, PA.

Q: How fast will you ship my items?

A: We strive to ship orders Monday - Friday within 24 hours of receipt, but we give ourselves a grace period of 5 to 8 days. Local pickup (Philadelphia, PA) is available when arranged prior to placing your order.

Q: My order says delivered, but I didn't receive my package. What happened?

A: Once we ship the order, we are not responsible for lost packages. We are only able to see the same information that's provided to you from the courier. You will be directed to file a claim with them.

Q: Do you give refunds or exchanges?

A: No refunds. We will allow for exchanges if we have items in stock. Otherwise, we can only offer a credit after carefully checking the return to ensure no damages.

Q: When will you restock this item? I really want it.

A: While we'd love to have a surplus of items, we are a small business. If an item is in high demand after selling out, we'll do our best to restock, but it is contingent on the vendor. Please add your email on the product page restock alert to show your interest and receive a notification if the item restocks.

Q: How do I make changes to my order?

A: If you would like to make a change to an active order, we ask that you contact us via email [ girlfriendtrendboutique@gmail.com ] regarding your request. Please note that if your item has been fulfilled/shipped, we will be unable to make any changes.